Veteran Benefits

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Using Your VA Benefits

If you wish to attend CTC using your Veteran educational benefits, inquire at the CTC Veteran Services office serving your location to obtain needed information relative to your enrollment and certification of attendance to Veterans Affairs (VA). The first step is to submit a copy of your Certificate of Eligibility (COE) for your chapter to the Office of Veteran Services serving your location. The COE is issued by the Department of Veteran Affairs. Designated CTC offices:

Students in Texas

  • The Central Campus Veteran Services department located in the Student Services Building 215. Email questions to veteran.services@ctcd.edu or call 254- 526-1160. Requested documents should be attached to your Certificate of Eligibility (COE) to the Veterans Enrollment Certificate (VEC) eForm when submitting your request to certify your courses with the VA. Forms may also be submitted using the “Student to Staff” eForm and submitted to the “Texas” destination based on your last name.
  • The CTC Fort Hood Student Services office located in Building 3201, 72nd Street, on Fort Hood can also provide students with assistance. Contact information for CTC Fort Hood is 254-526-1917/1916 or email FHStudentSvcs@ctcd.edu.

Outside of Texas

  • Students enrolled in classroom courses at a CTC site outside Texas, identify the CTC site representative as your point of contact. Phone numbers and email addresses can be located on the CTC main website under Locations and select the “Other U.S. Sites” or contact the main Continental Campus office at 254-526-1222.
  • Distance learner outside Texas contact the CTC Eagles on Call Center on the Central Campus at eoc.vetservices@ctcd.edu or 254-526-1296 to assist you. Documents such as the COE can be emailed to eoc.vetservices@ctcd.edu or attached to the Student to Staff eForm and select the “Outside Texas or Overseas” destination.

An approved, certificate/degree plan is required before certification of your initial semester. It is your responsibility to inform the CTC Veteran Services office of any changes in enrollment status by emailing veteran.services@ctcd.edu.

Veteran Affairs requires service members and veterans using VA benefits to have their military education and experience evaluated by the end of their first semester. The Joint Services Transcript (JST) must be on file at CTC and is the source document for awarding college credit for military education and experience. If you attended other colleges and/or universities prior to enrolling with CTC, request official transcripts from each college and/or university sent to CTC Student Services Incoming Transcripts, P.O. Box 1800, Killeen, TX 76540. Request your JST be sent to the same address. Submit your request for a military evaluation through the CTC Student Services Evaluations department. Evaluations Request Form is located online at https://www.ctcd.edu/students/current-ctc-students/evaluated-credit/.

If you have a complaint please use the student complaint form, https://etcentral.ctcd.edu/#/form/811, in Etrieve. Concerns after the process is completed can be addressed through VA GI Bill® Feedback System* by going to the following link: http://www.benefits.va.gov/GIBILL/FEEDBACK.ASP. The VA will follow up to investigate the complaint and resolve it satisfactorily.

*GI Bill ® is a registered trademark of the U.S. Department of Veteran Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://benefits.va.gov/gibill.

NOTE: You must submit the completed Veterans Enrollment Certificate eform to the CTC Office of Veterans Services each semester/term that you enroll and add courses to your class schedule.

CTC Compliance - Veterans Benefits

Note: A covered individual is any individual who is entitled to educational assistance under Chapter 31, Vocational Rehabilitation and Employment, Chapter 33, Post-9/11 GI Bill® benefits, or Chapter 35 Dependents Educational Program.

In accordance with Title 38 U.S. Code, section 3679(e), Veterans Benefits and Transition Act of 2018 as amended, with subsection (e) beginning on August 1, 2019, Central Texas College (CTC) has adopted the following additional provisions for any students using U.S. Department of Veteran Affairs (VA) Chapter 33 Post 9/11 G.I. Bill®, Chapter 31 Vocational Rehabilitation and Employment Benefits, or Chapter 35 Dependents’ Educational Assistance while payment to the college is pending from the VA.

CTC will permit any covered individual to attend or participate in a course of education, during the period beginning on the date on which the individual provides to the educational institution a certificate of entitlement to educational assistance under Chapter 31, 33, or 35 (a “certificate of eligibility” can also include a “Statement of Benefits) obtained from the Department of Veterans Affairs’ (VA) website—eBenefits, or a purchase order form for Chapter 31 (authorization purposes) and ending on the earlier of the following dates:

  1. The date on which payment from VA is made to CTC.
  2. Ninety (90) days after the date CTC certified tuition and fees following the receipt of the certificate of eligibility.

Central Texas College will not impose any penalty, including:

  • The assessment of late fees;
  • The denial of access to classes, libraries, or other institutional facilities; and
  • The requirement that a covered individual borrow additional funds, on any covered individual because of the individual’s inability to meet his or her financial obligations to CTC due to the delayed disbursement funding from VA under Chapter 31 or 33.

*GI Bill® is a registered trademark of the U.S. Department of Veteran Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://benefits.va.gov/gibill.