Breadcrumb Home ITSC Computer Information Technology and Systems ITSC-2339 ITSC-2339: Personal Computer Help Desk Support Download Catalog PDF Download Page PDF Program ITSC Computer Information Technology and Systems Lecture Hours 2 Lab Hours 4 Credit Hours 3 Course Type N Diagnosis and solution of user hardware and software related problems with on-the-job and/or simulated projects. Prerequisites 21 Computer Science credit hours with a minimum grade of "C" or department approval.